Privacy and Refund Policies

This site is owned and operated by Jump Start Consulting, LLC. Your privacy on the Internet is of the utmost importance to us. At www.GettingthatJumpstart.com, we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Refund Policy
We strive to achieve excellence in our products and services and appreciate your feedback. However, we regret that we do not offer refunds at any time.

Defective computer media may be returned for an exchange within 10 days of purchase.

If you visit our website to browse or read information:
We automatically collect and store through our website traffic logs: the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our sites; and the Internet address of the site from which you linked directly to our site.

We use this information only as anonymous aggregate data to determine the number of visitors to different sections of our site, to ensure the site is working properly, and to help us make our site more useful. None of this information collected is personally identifiable information. We do not use it to track or record information about individuals.

Information We Collect
We collect personally identifying information, such as your name, street address, email address, phone number, and any other information you provide to us only as needed for the fulfillment of orders of products from Jump Start Consulting, LLC's website.

Credit card information entered in the checkout process is in a secure area using secure socket layer (SSL) encryption to protect the information. We do not save this information. After your credit card transaction is authorized, Jump Start Consulting, LLC's website deletes credit card information.

We do not use this information for any other purposes. We will not make it available to any third parties except those needed to fulfill your request.

Using Cookies
"Cookies" are files stored on your computer's hard drive by your browser. These cookies help us identify our account holders and optimize their shopping experience. They do not include any data that will identify you personally. They will, however, allow you to use some specialized www.gettingthatjumpstart.com features. Cookies also allow us to hold selections in your shopping cart when you leave our site without checking out. Most browsers accept cookies automatically, but allow you to disable them if you wish.

Ordering from www.gettingthatjumpstart.com
When you order from www.gettingthatjumpstart.com, we need your name, email address, shipping address and credit card number/expiration date. We use this data to process your order, ship it and send you order and shipping confirmations via email. Except as provided in this privacy policy, we will not sell, rent, or give out this data to any other organization without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.)

We use the purchases you make to customize our product recommendations. We also track customer traffic patterns and site usage. Traffic and usage data is used only to improve our site's design and provide our customers with a fulfilling shopping experience.

Our Third Party Relationships
We have established several relationships with third parties vendors to best serve our customers.

Security Policy
We use state-of-the-art Secure Socket Layer (SSL) encryption technology to protect your personal information.

Only employees who require personal information to best serve our customers have access to your personal data. To ensure only necessary access, this data is password protected. All of our employees with access to this data are trained on our security policy and practices when they are hired. Periodically, these employees are given a refresher course to ensure security of this data. Our site is reviewed every two years for security.

Changes to Privacy Policy
We will notify all customers and account holders of material policy changes via email as they arise. These changes will be found on this page.

Questions about our Policies
If you have any questions regarding your privacy or any of our policies, please contact our Customer Service Department by email at assistU@gettingthatjumpstart.com

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